I recently conducted a pre-handover inspection with a client who was building their property through a building company. While I was there, the site supervisor wanted to ask me several questions about – wait for it – how some of the building elements and structures go together to form a building.
Yes, you read that right!
The person who’s supposed to be building my client’s property asked me, the building inspector, how to build. And I was gobsmacked!
My clients were as surprised and were glad that they had asked me to do a thorough inspection. There were several major and minor defects that had to be rectified before handover, and final payment was made.
An inexperienced site supervisor will most likely have trouble detecting any defects with your new property. So if you’ve noticed defects or you’re beginning to worry about your site supervisor, you need to be on the ball. Raise your concerns as soon as possible.
Ask an independent inspector to back you up…
Whether you’re building or renovating, I highly recommend that you go with your gut and bring in a qualified and registered home inspector as soon as possible.
The sooner you do it, the more money you’ll save. Waiting too long will undoubtedly lead to additional costs and delays. A professional property inspection is the only way for you to know for sure whether you need to raise your concerns with the builder.
During the visit, your inspector will take you on a guided tour of your property and give you a verbal report as you walk through from room to room.
The inspector will discover hidden problems that you never saw or never thought about. They’ll also point out right there and then any components and items that should be repaired.
After the tour, you’ll have a written report covering any issues that must be brought to the attention of the site supervisor and the builder.
What to expect from your site supervisor
While we expect our builders and site supervisors to have our best interest in mind (we’re paying them, remember?), many of them tend to treat customers as numbers. So it’s our responsibility to look after our interest.
But a good site supervisor should:
- Be experienced, trained and licensed as a site supervisor.
- Know when everything is supposed to happen. “I don’t know” isn’t good enough.
- Conduct their own inspections regularly to ensure everything is how it should be.
- Contact you regularly – not just to seek money – to keep you updated with progress.
- Make sure everyone sticks with the plan and schedule.
- Address your complaints if you voice any concerns.
- Have your direct phone number. “I didn’t know your number” is unacceptable.
- Be contactable – especially in emergencies.
- Not wait until close to handover to bring up issues or concerns.
If your site supervisor doesn’t tick many of the above, it’s probably time you take a closer look at your building project.
Are you having issues with your builder or site supervisor?
Call Assess and Construct on 0428 465 036 or send me an email to book an inspection. Do it as soon as possible.